FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we offer international shipping and carefully package each piece to ensure it arrives safely.
Shipping within the EU typically takes 7–10 working days, while shipments outside Europe may take up to 20 working days.
Do you accept returns?
We hope you love what you receive, but if something isn’t quite right, we do accept returns.
Please contact us at studiotashdesign@gmail.com within 7 days of receiving your order so we can resolve the issue promptly.
Read more about our return policy here.
Are the glazes food-safe?
Yes, all our glazes are food-safe and non-toxic, suitable for daily use with hot and cold foods and beverages.
Are the pieces dishwasher and microwave safe?
Yes, our pieces are designed to withstand both dishwasher and microwave use.
As they are handmade ceramics, they should be handled with care to preserve their surface and glaze.
Avoid sudden temperature changes, do not stack heavily, and use gentle cleaning methods when possible.
With proper care, your pieces will remain functional and beautiful for years to come.
Are the ceramics suitable for restaurants, cafés, or hospitality use?
Yes, our pieces are design with durability in mind and ideal for professional settings.
We are happy to discuss larger orders and custom solutions for restaurants, cafés, or other hospitality businesses.